“There has not been a clear digital course of for constituents to know the place their request is within the request portal,” mentioned Swift, a coverage adviser for the left-leaning advocacy group Demand Progress who labored for the Home Democratic Caucus.
That’s one of many slate of hurdles lawmakers on the panel spearheading efforts to modernize Congress are hoping to topple.
The Home choose committee on the modernization of Congress on Thursday authorized its newest batch of suggestions, specializing in constituent engagement. Amongst them, it known as for making a “extra environment friendly course of for monitoring and managing constituent flag requests,” which lawmakers can grant people to commemorate occasions, holidays or birthdays. The end result, Swift mentioned, might look acquainted to customers.
“Principally, the concept is to create one thing much like a Domino’s or Pizza Hut pizza tracker so {that a} constituent can go surfing or name the workplace and know precisely the place that flag is within the supply course of,” mentioned Swift, who labored with the panel as an aide.