Over 5,000 Sufferers Have Labored With NYC Well being + Hospital Group Well being Employees, Who Handle Sufferers’ Urgent Social Wants To Enhance Their Well being
With greater than 250 new Group Well being Employees, NYC Well being + Hospitals has constructed one of many largest well being system-based neighborhood well being employee applications within the nation
In a brand new testimonial, most cancers affected person Neville Facey describes how a neighborhood well being employee helped him with appointments, transportation, and monetary help
Oct 20, 2022
Affected person Neville Facey
NYC Well being + Hospitals right this moment introduced that over 5,000 sufferers had labored carefully with Group Well being Employees in this system’s first 12 months. Group Well being Employees meet frequently with sufferers to determine and tackle limitations to well being and well-being, reminiscent of housing, monetary, meals, and authorized wants, in addition to serving to them schedule healthcare appointments and coordinate transportation. With greater than 250 new Group Well being Employees, NYC Well being + Hospitals has constructed one of many largest well being system-based neighborhood well being employee applications within the nation. In a new testimonial, affected person Neville Facey describes how a neighborhood well being employee helped him with appointments, transportation, and monetary help. Group Well being Employees are a part of the first care crew in any respect of NYC Well being + Hospitals’ 11 hospitals and 6 of its Gotham Well being websites, and so they usually come from the communities they serve. They’ll meet sufferers within the clinic, in the neighborhood, or at residence relying on the affected person’s desire. This system is open to sufferers no matter immigration or insurance coverage standing. NYC Well being + Hospitals’ Group Well being Employee Program was launched in September 2021 as a part of the NYC Public Health Corps, which additionally contains the NYC Well being Division’s Neighborhood Well being Corps.
“A affected person’s well being can’t be managed by medication alone,” mentioned NYC Well being + Hospitals Senior Vice President for Ambulatory Care and Inhabitants Well being Dr. Ted Lengthy.“Components like housing, meals, and revenue have a profound affect on a affected person’s means to handle their well being. Our Group Well being Employee program transforms how we ship healthcare, with NYC Well being + Hospitals making a crucial funding in our sufferers’ well being by extending the care we offer past the clinic’s 4 partitions. That is what the way forward for healthcare seems to be like.”
“Our well being system has a protracted historical past of offering high quality healthcare to each New Yorker who walks by its doorways, and we need to elevate the bar for a way healthcare is delivered throughout the nation,” mentioned NYC Well being + Hospitals Chief Inhabitants Well being Officer Dr. Nichola Davis.“Well being and longevity shouldn’t be a privilege tied to wealth. I’m so proud that we’re serving to to degree the enjoying area for our sufferers by increasing our care groups to incorporate culturally competent, compassionate employees devoted to serving to sufferers discover the social care they should stay a wholesome and full life.”
“Public well being means being current — day in and day trip — to construct the sustainable relationships that promote well being,” mentioned Well being Commissioner Dr. Ashwin Vasan. “These testimonials showcase the constructive affect of this work. We’re happy with this partnership with NYC Well being + Hospitals and honored to work collectively to make our public well being infrastructure stronger.”
“Wanita labored with me very effectively,” mentioned affected person Neville Facey. “Something I wanted, I’d name her. She helped me with my medicines, my medical doctors, appointments, and sustain with all the things. She was there for me. It made me really feel nice to have the additional assist. She made me really feel snug to get by this factor.”
“Prisilla helped me from the primary day I got here right here,” mentioned Rosa, the mom of a pediatric affected person. “She helped me get my son occupational remedy at college. Since receiving remedy, he began behaving himself and he began talking a whole lot of phrases and stopped preventing with different children. She’s helped me with the condo, speaking with my social employee on the shelter, and she or he’s serving to me get the voucher. I thank her a lot for all the things she’s finished for my son, I actually recognize it.”
“There are such a lot of assets on the market and other people don’t know the place to show,” mentioned Wanita Skerrett, a neighborhood well being employee at NYC Well being + Hospitals/Kings County. “As soon as individuals know what’s there to help them, they’re a lot extra relieved and assured that they had been in a position to cope with what no matter they had been coping with in that second. I actually take pleasure in serving to individuals when they’re dealing with a tough time and seeing them progress.”
“We’re doing the most effective we are able to to be sure that all households are safe,” mentioned Prisilla Bueno, a neighborhood well being employee at NYC Well being + Hospitals/Metropolitan. “The hospital is introducing this program within the affected person’s life to be sure that they’re regular and so they’re not struggling any insecurity – meals, housing, or academic. For the those who assume that they can’t be helped, we’re right here for them.”
NYC Well being + Hospitals Group Well being Employees serve grownup sufferers in main care, households with younger youngsters, and adults with particular wants, reminiscent of homelessness, involvement within the criminal-legal system, and behavioral well being circumstances.
- Grownup main care program: Group Well being Employees are a part of the first care crew in any respect of NYC Well being + Hospitals’ 11 hospitals and 6 of its Gotham Well being websites. 1,218 grownup sufferers have graduated from the 3-month grownup main care Group Well being Employee program. Group Well being Employees primarily helped sufferers with meals insecurity, monetary insecurity, medical payments or gaps in medical insurance, transportation, housing insecurity, social helps, and authorized wants. Practically the entire sufferers in this system have a number of continual ailments. The most typical diagnoses of sufferers in this system are hypertension, diabetes, coronary heart illness, most cancers, bronchial asthma, continual kidney illness, and Persistent Obstructive Pulmonary Illness, or COPD.
- Behavioral well being program:About 40 behavioral well being Group Well being Employees serve grownup sufferers with psychological well being diagnoses, substance use issues, or each. They’ve served roughly 2,100 sufferers. Virtually half of those encounters centered on aftercare follow-up and entry to care providers and one other quarter are devoted to connecting sufferers to particular concrete providers, reminiscent of housing help, connection to providers for advantages, schooling or employment providers, authorized and immigration wants, in addition to accessing the Supplemental Dietary Help Program (SNAP) and meals pantries.
- Particular populations program: Group Well being Employees might spend six to 12 months working with sufferers who’ve expertise with homelessness or incarceration. Previously 12 months, over 200 sufferers have been enrolled on this program.
Contact: pressoffice@nychhc.org; 212.788.3339
About NYC Well being + Hospitals
NYC Well being + Hospitals is the most important municipal well being care system within the nation. We’re a community of 11 hospitals, trauma facilities, neighborhood well being facilities, nursing houses, and post-acute care facilities. We’re a house care company and a well being plan, MetroPlus. Our well being system supplies important providers to a couple of million New Yorkers yearly in additional than 70 areas throughout the town’s 5 boroughs. Our various workforce of greater than 43,000 workers is uniquely centered on empowering New Yorkers, with out exception, to stay the healthiest life doable. Go to us at www.nychealthandhospitals.org and keep linked on Fb at https://www.facebook.com/NYCHealthSystem or Twitter at @NYCHealthSystem.
