Press Releases
09/15/2022
Legal professional Normal Tong and DCP Commissioner Seagull Announce Court docket Order Blocking Photo voltaic Wolf from Doing Enterprise in Connecticut Till it Responds to Client Safety Investigation
Workplace of the Legal professional Normal and Division of Client Safety Advise Victims of Recourse Choices
(Hartford, CT) — Legal professional Normal William Tong and Division of Client Safety Commissioner Michelle H. Seagull immediately introduced an investigation into and enforcement towards unfair and misleading gross sales practices of Auburn, Massachusetts-based photo voltaic firm Photo voltaic Wolf Power, Inc. over failures to finish, and even start, promised residential work.
A number of Connecticut customers complained to the Workplace of the Legal professional Normal and the Division of Client Safety that Photo voltaic Wolf took their high-priced deposits for residential photo voltaic or associated tasks and failed to finish—or in some circumstances begin—the work contracted for. Photo voltaic Wolf didn’t return deposits, which for some customers have been as excessive as $25,000 or extra.
“Our workplace acquired a number of complaints from Connecticut customers that this firm took pricey deposits, didn’t carry out the work it promised, after which didn’t make its clients entire. We’re additionally conscious of stories that this spring, simply days after Photo voltaic Wolf assured its clients it remained open for enterprise, it closed its doorways and stopped responding to customers. Photo voltaic Wolf took the hard-earned cash of Connecticut households trying to cut back their excessive electrical payments and utterly didn’t ship upon contractual obligations. The Legal professional Normal’s Workplace is dedicated to defending customers from such abusive practices,” mentioned Legal professional Normal Tong.
“Many individuals are fascinated about residential solar energy for potential price and vitality financial savings, however customers have instructed us Photo voltaic Wolf isn’t residing as much as their finish of the deal,” mentioned DCP Commissioner Michelle H. Seagull. “We encourage customers fascinated about photo voltaic vitality to do their analysis, learn opinions and take time to grasp the contracts and agreements supplied by photo voltaic firms previous to signing something or paying excessive deposits.”
After Photo voltaic Wolf failed to reply to an investigative demand, the Legal professional Normal obtained a Superior Court docket order blocking Photo voltaic Wolf from promoting, promoting, providing, or advertising items or providers in Connecticut till it obtains permission from the courtroom.
It’s a violation of each the Connecticut House Enchancment Act and the Connecticut Unfair Commerce Practices Act when a house enchancment contractor fails to carry out substantial work after which fails to refund a client’s deposit funds inside ten days of a written request. Connecticut customers with uncollectible judgments or orders towards such firms could also be entitled to use to the Division of Client Safety’s House Enchancment Warranty Fund to obtain compensation. Customers could contact the Division of Client Safety at dcp.investigations@ct.gov for extra info. Customers also needs to report Photo voltaic Wolf gathering deposits however not performing substantial work to ag.consprot@ct.gov.
Assistant Attorneys Normal Lauren Bidra and Joe Gasser, Authorized Investigator Caylee Ribeiro, Paralegal Specialist Casey Rybak, and Deputy Affiliate Legal professional Normal Mike Wertheimer, head of the Client Safety Part, assisted the Legal professional Normal on this matter.
- Twitter: @AGWilliamTong
- Fb: CT Attorney General
Media Contact:
Elizabeth Benton
elizabeth.benton@ct.gov
Client Inquiries:
860-808-5318
attorney.general@ct.gov
