Wednesday, May 18, 2022

Closed business still demanding payments for broken equipment

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CHARLOTTE, N.C. (WBTV) – A enterprise proprietor who needed to shutdown her firm after the enterprise’s state license was surrendered continues to be amassing funds from clients who’re caught with damaged tools.

WBTV began investigating Elite Water Techniques and proprietor Melissa Hardin in 2020 after we acquired a name from James Werkheiser.

A flyer within the mail is what finally obtained Elite Water techniques at Werkeiser’s entrance door.

“They advised us that our water was actually unhealthy, that we have been consuming excessive concentrated ranges of lead, nitrates and stuff like that,” Werkheiser stated.

He purchased a water filtration system from Elite Water after their gross sales pitch however Elite made a mistake and examined his water once more, with out realizing their system was already put in.

“I nonetheless had lead in my water, I nonetheless had nitrates, I nonetheless had excessive ranges of copper,” Werkheiser stated.

WBTV spoke with extra upset clients and in April of 2021 the State Board of Examiners of Plumbing suspended Elite’s plumbing license saying the corporate violated a dozen codes together with not buying a allow and never correctly connecting the water softener system.

However we saved listening to from Elite Water clients who stated their techniques weren’t working.

“It has not labored, I’d say for the previous 12 months,” Enoch Williams stated.

Prospects like Enoch Williams and Sharee Pemberton.

“I simply need my a refund as a result of it has not labored,” Pemberton stated.

Pemberton and lots of different clients are nonetheless making funds as a result of they obtained financing to purchase the system.

In Pemberton’s case it was financed by Sky Monetary.

“I get a receipt from Sky Monetary that claims Melissa at Elite Water. Why does this receipt have Melissa’s title on it when it’s a receipt from a fee that I made the Sky Monetary?” Pemberton stated.

WBTV searched state enterprise information and located Elite Water and Sky Monetary are run by the identical individual, Melissa Hardin in Wilmington.

“It was similar to whoa, wait a minute, Sky Monetary and Elite Water is one in the identical,” Pemberton stated.

Pemberton says that’s when she determined to cease making funds to Sky. She says somebody from Sky known as her.

“I stated, ‘effectively, I’m not providing you with anymore cash let me communicate to Melissa’ and so once I requested to talk to Melissa, that telephone clicked and it hung up,” Pemberton stated.

Not all of Elite Water’s offers have been financed by way of Sky. However clients like Pemberton and Williams are nonetheless on the hook for 1000’s of {dollars}.

In an e mail to WBTV, a consultant of Elite wrot “As of April, 2021, Elite Water ceased all enterprise operations.”

Nonetheless, state enterprise information present an annual report filed for Elite on April 7, 2020.

WBTV requested whether or not Sky was nonetheless receiving funds from Elite clients and so they solely answered “Sky Monetary has not made any loans for a number of years.”

Pemberton purchased her system lower than two years in the past. And the financing offers can final at the least 5 years.

I believe they need to be keen to offer me again my cash and are available get this mess out my yard.

Prospects inform WBTV after they name the producer of the filter system they’re typically advised it’s an set up subject attributable to Elite Water, which is similar motive the corporate’s license was revoked. If you happen to’re an Elite Water buyer, ship us an e mail at

In an e mail to WBTV, an lawyer for Elite wrote “Puronics is effectively conscious that there’s a vital subject with their photo voltaic powered water remedy techniques and that’s the reason for any such points clients could also be having with their techniques” and that these points prolong past Elite Water’s guarantee.

State enterprise information present different corporations registered below Hardin’s title together with Environmental Water, LLC filed in in April 2021 and Sky Residence Improvements. One other firm known as Wellness Organics, LLC lists its principal workplace as the identical handle in Wilmington owned by Hardin and listed for her different corporations.

Copyright 2022 WBTV. All rights reserved.

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