WOWorks, the dad or mum firm of better-for-you restaurant manufacturers Saladworks, Frutta Bowls, Garbanzo Mediterranean Recent and The Easy Greek, introduced their greatest expertise improve because the firm was created and welcomes Kyle Mark to their newly created function of Chief Data Officer. The expertise updates are set to be accomplished by April 2022 and can assist the holding firm streamline enterprise operations for its franchisees and enhance visitor service. With all 4 manufacturers utilizing the identical expertise companions, WOWorks anticipates a extra synchronized relationship between its eating places and an ease of day-to-day operations.
Kyle Mark joins WOWorks after performing as Director of Operations for QU POS Inc. He spent most of his restaurant trade profession in Director of Know-how roles at Ciccio Restaurant Group, Gecko’s Hospitality and Datum Applied sciences. He has additionally spent over 5 years at Apple as a part of the “Genius” group offering help to customers by shortly diagnosing product points on the spot. Kyle additionally spent six months supporting WOWorks when he labored at FTR Hospitality Group as a Know-how Guide. “I’m excited to hitch the group at WOWorks, implement the brand new WOW tech stack, and create a very WOW expertise for all our company,” mentioned Kyle Mark.
“Kyle understands that whereas coping with advanced expertise implementation and points and dealing on long run technique for our group, he has the accountability to serve our franchisees and our group. Elevating our service and help degree shall be one in every of his highest priorities and we all know he’s ready and extremely certified to take action,” mentioned Kelly Roddy, CEO of WOWorks.
Together with creating a brand new CIO function for the group, WOWorks is streamlining their eating places operations, processes and boosting their visitor loyalty program by their expertise partnerships with QU, OLO, PUNCHH and WorldPay. With all 4 manufacturers utilizing the identical expertise companions, restaurant house owners and managers will discover day by day processes extra environment friendly and constant between the manufacturers. Having uniform expertise partnerships throughout all 4 quick informal restaurant manufacturers will enable franchisees to open their companies to further channels of income, corresponding to ghost kitchens and digital manufacturers. It should additionally enable franchisees who’re multi-unit house owners to contemplate co-branding their eating places and set them up for a straightforward transition.
Some notable expertise updates to the WOWorks manufacturers embody:
Level-Of-Sale (POS) Programs:
- QU is a cloud-based Level-of-Sale (POS) system with a absolutely built-in loyalty and on-line ordering platform. Its unified order and menu administration will guarantee consistency between the 4 WOWorks manufacturers.
Loyalty and On-line Ordering:
- OLO Rails will enable the administration of a single, centralized menu that’s robotically pushed to all third-party marketplaces, corresponding to DoorDash and Uber Eats. It supplies a single interface to handle all third-party orders, a direct to POS integration and real-time menu and worth modifications. OLO additionally permits the power to handle a number of menus for a single location. This permits WOWorks so as to add limitless, built-in digital manufacturers.
- OLO Dispatch provides branded supply instantly by every WOWorks restaurant model’s websites and apps, permitting for the possession of the connection between model and visitor. Orders are managed by way of OLO’s make-time logic to make sure meals is recent and able to hand off when couriers arrive.
- PUNCHH permits for direct messaging to a visitor’s telephone and e-mail, permitting for the visitor to remain knowledgeable in regards to the manufacturers. It additionally supplies a loyalty program together with saved worth and the power to run campaigns and restaurant promotions seamlessly with QU and OLO.
Processing and PCI Compliance:
- World Pay is a service provider providers and fee processing supplier that gives a fee gateway for on-line transactions. This processing expertise, constructed proper into the POS, provides quick, safe and dependable card machines that make it straightforward to simply accept funds in eating places or on-line.
“Because the holding firm of 4 fast-growing better-for-you eating places, our objective is to make the lives of our franchisees simpler. These new updates are straightforward to make use of and make restaurant operations less complicated. As a substitute of juggling between a number of methods, we’re paring all the way down to the very best expertise methods,” mentioned Kelly Roddy, CEO and President of WOWorks. “By decreasing the variety of expertise methods and upgrading the standard, this tech reboot will enable for stronger synergies between WOWorks manufacturers within the type of co-branding, ghost kitchens and digital manufacturers.”
WOWorks franchise house owners come from completely different backgrounds, together with present franchise house owners of various manufacturers; diverse enterprise possession backgrounds, corresponding to building, motels, and health; former skilled athletes; and army veterans. The corporate has franchising alternatives obtainable in 49 states (all states excluding Hawaii) and provides 25 % off franchise charges for veterans and first responders.
If you’re focused on proudly owning a WOWorks restaurant model franchise, go to https://franchise.saladworks.com/, https://franchise.fruttabowls.com/, and https://franchise.eatgarbanzo.com to study extra.
WOWorks was fashioned in 2020 with a mission to assist company pursue their passions and dwell their finest lives by serving wholesome, nutritious and flavorful meals together with its Vow to “WOW!” visitor hospitality. Absolutely owned by Centre Lane Companions, LLC, WOWorks’ portfolio consists of: Saladworks, the nation’s main fast-casual salad model; Frutta Bowls, a singular restaurant franchise serving quite a lot of superfood bowls, recent fruit smoothies, protein bites and extra; Garbanzo Mediterranean Recent, a preferred Mediterranean restaurant idea; and most lately, The Easy Greek, which provides a recent and wholesome tackle conventional Greek recipes in a fast-casual setting. WOWorks seeks to drive explosive development throughout all of its manufacturers by quite a lot of channels, each conventional and non-traditional, together with ghost kitchens, meals vehicles, grocery retail and extra.